Brand experience.
We create meaningful experiences through everything from events and activations to immersive digital journeys: customer experience strategy and planning, journey mapping, environmental design, user experience, event planning and management, experiential marketing activations, trade shows, customer service training, augmented reality and AI.
Driving relevance, audience engagement and loyalty.
Crafting a long-lasting positive first impression, and effective communication for driving relevance, audience engagement and loyalty.
At De Bono Marketing, we understand the importance of creating a positive brand experience that cultivates trust and ensures you stand out in a sea of competitors. Our team of experts are on hand to create a brand experience strategy that resonates with your target audience. Whether that’s through in-person events, via your marketing collateral, or even online, we can elevate your brand via innovative customer journey mapping, extensive customer research, creative training materials and personalisation. The result? Memorable interactions with customers across all touchpoints.
We achieve a positive customer journey via an omnichannel approach including:
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Customer experience strategy
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Customer journey mapping
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Customer service training materials
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Environmental design
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Experiential marketing activations
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Event planning and management
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Trade show booth design and setup
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User experience (UX)
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Immersive technology strategy & development i.e., Augmented reality, configuration tools, interactive sales tools etc
A cohesive and consistent brand experience.
We elevate traditional marketing strategies and apply outside-the-box thinking, utilising forward-thinking methodologies to tailor our services to your brand requirements. That’s why we take a holistic approach to ensure consistency and marketing effectiveness across the board. Through extensive research, we will help identify where you stand in relation to your competitors and highlight key business differentiators.
What does this mean for you? Brand loyalty, brand recognition, and most importantly, authenticity and trust. It’s your brand, we just amplify it through a seamless superior brand experience that delivers results and long-term growth.
A holistic customer-centric approach.
Like you, your customers are at the heart of our brand experience services. But what do our brand experience services mean for you? It means customer engagement, customer loyalty and most importantly, customer retention. And how do we do this? We do this via perception, participation and personalisation.
Your tailored expert De Bono marketing team will work seamlessly with you to ensure that all of your touch points are working in harmony to highlight your brand’s messaging and unique selling proposition, to meet your business objectives and deliver on them.
Key stages for effective delivery
Discovery & Research
Strategy Development
Brand Implementation
Brand Communication
Evaluation & Optimisation
Case study
Isuzu
Isuzu is a Japanese multinational automobile manufacturer seeking to make a splash with the launch of a new pick-up truck model. De Bono Marketing’s ability to offer flexibility, diversity, and expertise with an all-in-one agency model meant that we were well-placed to deliver the agile, efficient, and effective creativity required to achieve this. We helped bring in record results for Isuzu’s UK division through outside-the-box thinking based on defined insight, showing that we could talk the torque as well as walk the walk when it comes to launch marketing.
Results.
+62.3%
A 62.3% rise in CTO rate
+78k
More than 78,000 views on their YouTube channel
+162
162 new car sales in a single day
What did our client say...
The national event was the single-most successful launch that International Motors had seen in its 35-year history and achieved an unprecedented 162 sales in one day. This resulted in the new vehicle achieving number two in sector sales and Isuzu’s previous top position had been fifth.
Nicola Green
National Marketing Manager
Tell me more.
Strengthen brand loyalty and enhance brand recall with expert brand experience services from De Bono Marketing. Find out more about how our innovative brand experience strategies can lead to long-term brand success and growth, leaving an impression that outlasts a purchase turning first-time customers into ambassadors.